Office move IT and telecom checklist
120 to 90 days before the move
- Get the new address and suite number, and ask the landlord which providers already serve the building.
- Read your current contracts for relocation terms, end dates and early termination fees.
- Order internet for the new space. If the building needs fiber construction, this is the item most likely to run late.
- Decide whether to keep your phone system or upgrade during the move.
- Ask the landlord where the telecom room and building entry point are, and who controls access.
90 to 60 days before
- Walk the space with your IT team or cabling contractor: network drops, Wi-Fi coverage, the network closet, power and cooling.
- Order cabling, Wi-Fi and network equipment.
- Plan meeting room technology and phones for shared spaces.
- Find out which alarm, elevator and entry lines the space needs, and who provides them.
60 to 30 days before
- Confirm install dates in writing for every service.
- Order temporary 5G internet if fiber might not be ready.
- Gather a recent phone bill and the account details your carrier needs for the number port.
- Set up the new emergency (911) address for every phone and user.
The last 30 days
- Schedule number porting or call forwarding for move day.
- Test internet, Wi-Fi, phones, printers and card terminals at the new space before staff arrive.
- Update your address on your Google Business Profile, website, invoices and directory listings.
- Tell customers and vendors about the move.
Move week and after
- Cut over the phones and confirm inbound calls ring at the new office.
- Cancel services at the old address, return rented equipment and keep the return receipts.
- Check the next two bills for charges at the old location.
- Make sure your backup internet and battery backups work in the new space.
Three things that can delay a move
- Fiber ordered too late. If the building needs construction, a late order can leave you without internet on move in day.
- A rejected number port. Ports are delayed when the account details do not match your current carrier’s records, so we check them first.
- Alarm and elevator lines nobody planned for. Inspectors may need to see these working, and copper lines are being retired.
Signing a lease? Ask which providers serve the building before you sign. It is easier to plan around a building’s options than to fix them after you move in.
