Which backup fits your business?
| Option | Speed | Install | Strength | Watch out for |
|---|---|---|---|---|
| 5G or LTE | Good, varies with signal | Days | A different network from your wired line | Data limits on some plans |
| Second cable or fiber line | Full speed | Weeks | Handles a whole office | Shares the street with your main line unless the path is separate |
| Fixed wireless | Good to very good | Days to weeks | Independent of cables in the street | Needs a clear line of sight to a tower |
| Satellite | Good | About a week | Works almost anywhere | Needs a clear view of the sky |
Set up failover the right way
- Pick a backup on a different network from your main line.
- Put a failover router, firewall or SD-WAN device in front of both connections.
- Put the modem, router, firewall and network switches on battery backup.
- Set your cloud phone system to forward calls to cell phones if everything else fails.
- Test it. Unplug the main line during business hours, then make a call, run a card and open your cloud apps.
- Turn on alerts, so you know when you are running on the backup.
What an hour offline costs you
Add up what stops when the internet stops: calls you miss, payments you cannot take, staff who cannot work and orders that go to someone else. Then compare that number with the monthly cost of a backup connection. If one outage costs more than a month of backup service, the decision makes itself.
Card machines too. Many card terminals can fall back to cellular on their own. Ask your payment provider, or we can check during the comparison.
